How Xero overhauled its customer support function using gen AI
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How Xero overhauled its customer support function using gen AI

For gen AI solutions to deliver value, you need a north star for both your organization and customers. Despite the endless headlines of all…

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Slack CEO Lidiane Jones imposed over an image of the Slack logo with her hands apart
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S|W: The SaaS Weekly – Slack has a new CEO, again

Plus: Google and Microsoft are fighting, again. The SaaS Weekly is a weekly newsletter covering major SaaS news from Canada and around the globe….

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VentureLab’s latest HardTech Summit explores barriers, opportunities facing Canadian deep tech startups
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SR&ED stress might be around the corner for startups come tax time

Plus: Alberta’s battle over who is an ‘engineer’ hits the legislature. Welcome to BetaKit’s startup stories of the week! Here, you will find the…

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Dapper Labs CEO Roham Gharegozlou
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F|T: The FinTech Times – FinTech startups dominate Fast 50, former NYSE president in talks to reboot FTX

Plus: Tax Court disqualifies government loan spending from SR&ED. Welcome to the FinTech Times, a weekly newsletter covering the biggest FinTech news from around…

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Greg Smith of Thinkific addressing team at Thinkific HQ
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Trio of Canadian tech companies show progress towards profitability in earnings this week

Thinkific hits positive EBITDA as Coveo and Mogo shrink losses. A number of publicly-traded Canadian technology companies have recently made meaningful progress on their…

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Federal government introduces new legislation aimed at governing privacy, AI
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Canada launches voluntary code of conduct for the responsible use of AI

Cohere, OpenText among first signatories. Cohere, a competitor of ChatGPT creator OpenAI, announced it is signing on to Canada’s new voluntary artificial intelligence (AI)…

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Deep Genomics adds life sciences veteran as CEO to support its evolution into biopharma firm
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H|T: The Healthtech Times – Deep Genomics adds life sciences veteran, Papa loses major contracts

Plus: Digital health, health IT funding slumped in Q2, but some bright spots remain. The Healthtech Times is a weekly newsletter covering healthtech news…

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R|T: The Retail Times – Amazon is trying to control inventory deeper in the supply chain
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R|T: The Retail Times – Amazon is trying to control inventory deeper in the supply chain

Plus: Attabotics settles patent litigation with Urbx. The Retail Times is a weekly newsletter covering retail tech news from Canada and around the globe….

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Academics, CEOs push for AI regulation, as Canadian companies race to adopt the technology
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A|I: The AI Times – The benefits of Canada’s AI investment are leaving the country

The AI Times is a weekly newsletter covering the biggest AI, machine learning, big data, and automation news from around the globe. If you…

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S|W: The SaaS Weekly – Salesforce begins restoring headcount after slashing 10 percent of staff
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S|W: The SaaS Weekly – Salesforce begins restoring headcount after slashing 10 percent of staff

Plus: Plurilock finds gains in selling safety, Databricks raises $500M. The SaaS Weekly is a weekly newsletter covering major SaaS news from Canada and…

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